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KPO & Knowledge Services
Researchers, writers and domain specialists who take defined workstreams off your desk and return finished work, scaled to your workload rather than a fixed retainer.
The problem
A medical affairs lead formats references. A regulatory director chases a literature search. A market access manager rebuilds a competitor table that changes monthly. None of it is a poor use of the hour in isolation, and collectively it is the reason the strategic work slips.
The usual fix is a headcount request that takes two quarters and arrives after the peak has passed. The alternative most teams try, a generalist outsourcer, produces work that has to be checked so thoroughly the saving disappears.
We staff each workstream with people whose qualifications match the judgement it requires, and put a documented quality review in front of every deliverable.
Tell us the problem. A specialist replies, not a form robot.
What we do
Regulatory, clinical and scientific writing to house or agency standard.
Submission-ready formatting, publishing and lifecycle document management.
Structured drug information programmes and response handling.
Competitive and market analysis on a cadence you set.
100%
Deliverables through documented quality review
Client testimonials are being collected and will be published here once the clients concerned have approved the wording in writing.We do not publish quotes we have not been given permission to use.
Questions
Every workstream that needs pharmacological or medical-science judgement is staffed with people whose qualifications match the task, and every deliverable passes a documented quality review before it reaches the client.
Yes, and it is usually the better arrangement. Working in your document management system keeps version control intact and avoids a reconciliation step at the end.
Smaller than most people expect. A single deliverable is a reasonable way to test us, and we would rather earn a larger scope than negotiate one up front.
Named teams, restricted access, and the same controls we apply on clinical engagements. Where a client requires it, work stays entirely within their environment.
Usually a blend, with senior review onshore. For work that does not require US presence, offshore delivery is where the cost advantage is real rather than nominal.
Related
Judge us on the shortlist, not the sales deck.